Tech Conciergeby NewGen
What you getReferralsFAQContact

For businesses in Dubai and the UAE

Your technical department, for a monthly fee

We build and run your website, your mobile app, one list of all your customers, and an AI assistant that answers your customers on WhatsApp day and night. One engineer you know by name. One price a month.

AED3,600a month

Download on theApp StoreFrom 1 October
Get it onGoogle PlayFrom 1 October

What costs your business money every day

And what we do about it, from the first month.

  • The problem

    A customer writes at 11 at night. Nobody answers. By morning he has booked with someone else.

    What we do

    Your AI assistant answers in seconds, day and night, in English, Arabic, Urdu, Hindi or Russian: it gives the price, takes the booking and passes the rest to your team.

  • The problem

    Enquiries come from WhatsApp, Instagram, phone calls, Bayut and Dubizzle. Half of them are never followed up.

    What we do

    Every enquiry lands in one list, with where it came from. Nothing is forgotten, and you see which advert really brings customers.

  • The problem

    Your website is old or slow, and the developer who built it stopped answering.

    What we do

    Your engineer changes prices, photos and pages in days, not weeks — without a new quote every time.

  • The problem

    Customers want to book and pay from their phone, and you have no app.

    What we do

    Your own app on iPhone and Android: bookings, orders, loyalty and payments, under your name.

  • The problem

    Your staff answer the same questions all day: the price, the location, the opening hours.

    What we do

    The assistant answers those. Your people spend their time on customers who are ready to buy.

  • The problem

    You know you need videos for Instagram and TikTok, but nobody has time to make them.

    What we do

    One button: a short video of your car, property, dish or shop, checked by a person and ready to post.

Your assistant at 23:40, while you sleep

An example: a car rental company's customer writes late at night.

Your companyAI assistant · replies in seconds
  1. Hi, do you have a Land Cruiser for tomorrow morning?
  2. Good evening! Yes — Land Cruiser 2024, AED 450 a day with insurance. What time, and where should we deliver it?
  3. 9 am, JLT Cluster D
  4. Booked for 9:00 at JLT Cluster D ✅ Please send a photo of your driving licence and Emirates ID. Our team will confirm by 8:00.

Made for your kind of business

The businesses we work with most in Dubai.

  • Car rental and chauffeur

    Bookings arrive at night and on WhatsApp, and cars stand idle while messages wait.

    • Booking on your website and app, with a card deposit
    • An assistant that quotes and books on WhatsApp
    • Your fleet and every booking in one list

  • Restaurants and cafés

    Delivery apps take a big commission, and nobody answers table bookings on WhatsApp.

    • Your own ordering website and app, without the commission
    • Table bookings and menu questions answered on WhatsApp
    • Photos and short videos of your dishes for Instagram

  • Real estate

    Leads from Bayut, Property Finder and Dubizzle go cold before an agent calls back.

    • Portal leads sent to the right agent in minutes
    • An assistant that answers about a listing and books a viewing
    • Listing videos made with one button

  • Clinics and salons

    The line is busy when clients call to book, and every no-show is an empty slot.

    • Booking on your website, app and WhatsApp
    • A reminder the day before, so fewer no-shows
    • All your clients and their visits in one list

  • Trading and wholesale

    Customers ask for prices on WhatsApp all day, and a quote takes hours to send.

    • A catalogue with prices your customers can open
    • A quote as a PDF in minutes
    • Every customer and order in one place

  • Contracting, maintenance and cleaning

    Jobs are taken on paper and WhatsApp, and technicians do not know where to go next.

    • Job requests from your website and WhatsApp
    • Each job sent to a technician with the address and time
    • The customer told when the technician is on the way

Already running in Dubai

Three businesses on the same subscription: a chauffeur company, and the two companies of the Silk Valley group — furnishing and real estate, each with its own website and CRM. Open them — they are live.

DCL Chauffeurs — built on Tech Concierge

Chauffeur and airport transfer, Dubai

DCL Chauffeurs

Website, booking flow, driver assignment and the mobile app

dclluxury.com
Silk Valley Real Estate — built on Tech Concierge

Property brokerage, Abu Dhabi and Dubai

Silk Valley Real Estate

Website, listings with search, lead routing and listing videos

silkvalleyrealestate.com

What the price covers

One plan. Your AED 3,600 a month pays for building and running everything below, and every hour of work is in your ledger.

  • Website

    Designed, built and hosted on our platform, and kept up to date. In the languages your customers read. Built within your monthly fee — usually in the first month.

  • Mobile app

    iOS and Android for your customers — bookings, orders, enquiries, loyalty — published under your name and maintained.

  • CRM — all your customers in one place

    Every enquiry from the site, the app and WhatsApp in one place, with its source, who answered and what it is worth.

  • AI assistant for your customers

    Answers your customers on WhatsApp, Instagram and your site day and night, takes bookings, qualifies leads and hands a person anything it should not answer.

  • Your Concierge and your engineer

    How you work with us: tell the Concierge on WhatsApp what you need, it logs it and gives the estimate, and a named engineer does the work.

  • Video on demand

    One button. A finished short video about your business for Instagram, TikTok or a listing, checked by a person before it reaches you.

  • Technical operations

    Hosting, monitoring, backups, security updates, domain and app-store management, incident response.

  • Quarterly business review

    An outside look at where the business loses time or money, with one finding and a number attached.

Your first three months, in plain words

All of it from your AED 3,600 a month. Nothing extra, unless you ask for more work than fits.

  1. Day 1You sign and pay. You can already message your engineer on WhatsApp.
  2. Week 1A kick-off meeting: we agree what to build first.
  3. Weeks 2–3Your new website is live.
  4. Months 1–2Your AI assistant answers your customers on WhatsApp, and all your enquiries land in one list.
  5. Months 2–3Your app is in the App Store and Google Play.
  6. Every month afterChanges, new pages, videos and ideas that bring more customers — from the same AED 3,600.
Sam White

The person who answers

You get an engineer by name, not a ticket number. I read your messages on WhatsApp and I answer them myself.

I know what your business does, what we built last month and what is breaking. You never explain it twice.

And we meet first: a coffee anywhere in Dubai, half an hour, about your business — before you sign anything.

Sam White

CTO, NewGen International

Instead of what

What the same money buys you elsewhere in Dubai.

A developer in the office

Plus visa, medical, desk, gratuity and annual leave. One person, one skill — he does not shoot video or write your CRM rules.

from AED 8,000 a month

An agency, per project

The site is delivered and the relationship ends. Every change after that is a new quote and a new wait.

AED 15,000–40,000 once

A freelancer

No cover when he travels, no handover if he leaves, and nobody to call at nine on a Friday night.

cheaper, until he stops replying

Tech Concierge

A named engineer, the platform, the website, the app, the CRM, an AI assistant for your customers and the videos. One invoice, no recruitment.

AED 3,600 a month

Before you sign

The questions people ask us on the call, answered here instead.

Is the website mine?

The content, the domain, the data and your brand are yours throughout and you leave with them. The platform underneath is ours — the same way you do not own the accounting software you keep your books in.

What if you disappear?

You can ask for an export of everything at any time, and on the way out you get it without asking.

Can I pay by bank transfer?

Yes. Card or bank transfer, one invoice a month.

What if I need more work in one month?

Extra work comes in blocks of AED 500, at the same hourly rate as the plan, never more. Unused hours carry into next month, up to fifteen.

Start today

Sign up, sign the agreement and pay in one sitting. Your kick-off is within five business days and the first version of your site is within fifteen.