A booking at 01:40
A passenger writes on WhatsApp: he lands at DXB Terminal 3 at 06:15 and needs a car to Dubai Marina. Your office opens at 9.
- Within a minute the assistant answers with the price for a business sedan, an S-Class and a V-Class, meet and greet included.
- It asks for the flight number, the passengers and the bags, whether he needs a child seat, and the name for the sign.
- It sends a payment link. Once he pays, the job is on your dispatch board with the flight attached.
- Your dispatcher, or your rules, give the job to a driver, and the passenger gets the driver's name, the car and the plate.
- When the driver taps “arrived”, the passenger gets a message telling him where in the arrivals hall to find him.
What changesThe ride is booked and paid while your office sleeps, and nobody phones anybody at 5 am.


