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For holiday home operators in Dubai

Every guest answered day and night, every apartment ready on time

Guests who write on WhatsApp, Instagram or your site get the free dates, the full price and a payment link in a minute, in their own language. Direct bookings block their dates on Airbnb and Booking.com at once, passports arrive before the guests do, and your cleaners send photos from every turnover. Your booking site, your app, unit videos and a portal for your landlords, run by one engineer you know by name.

AED3,600a month

Get it on Google Play

The iPhone app is in review at the App Store and arrives soon.

Where a holiday home operator loses bookings

And what we set up for you, from the first month.

  1. The problem: A family asks on WhatsApp at midnight whether your Marina 2-bedroom is free over New Year. By morning they have booked through Airbnb, and the platform takes its commission.

    What we do: The assistant answers in a minute with the free dates from your live calendar, the full price for those nights and a payment link. A direct booking blocks its dates on every channel the moment it is paid.

  2. The problem: Airbnb, Booking.com and the bookings your team takes on WhatsApp sit in different calendars. One is not blocked, and two families arrive at the same door.

    What we do: One calendar per unit, connected to your channel manager. A booking taken on WhatsApp or on your site blocks its dates everywhere, and nothing is sold twice.

  3. The problem: Guests land at 2 am and call you from the lobby: the door code does not work, building security wants a name, and their passports never came.

    What we do: Passports are asked for at booking. The day before arrival each guest gets his own check-in guide: the map pin, the entrance, what to tell security, parking, the door code. At night the assistant answers from the unit's manual and wakes your on-call person only when a person is needed.

  4. The problem: On a busy Saturday nobody knows which apartment is cleaned, which is missing towels, and who broke the glass table.

    What we do: The day's cleaning jobs come from the bookings. Cleaners tick a checklist and take photos in the staff app, and damage goes to maintenance or to the deposit decision with the photos attached.

  5. The problem: A landlord wants to hand you his apartment, and the title deed, his passport, the photos, the permit and the listing take weeks of messages.

    What we do: The assistant collects the unit's details and papers in one place and books your visit and the photo shoot. The listing, the video and the rates are drafted from them, and the permit is tracked with its dates.

  6. The problem: Landlords message you every week to ask how their unit is doing, and the monthly statements take your accountant days of spreadsheets.

    What we do: Each landlord has his own portal with his unit's calendar, bookings and monthly statement: income, costs and payout, drafted from the bookings and checked by your accountant.

How your week runs with us

Five moments every operator knows, step by step, as we set them up for you.

A direct booking at 23:50

A family who found you on Instagram writes on WhatsApp: a 2-bedroom in Dubai Marina, 12 to 16 November, two adults and two children. Your team went home at 8.

  1. The assistant checks the live calendar of every Marina 2-bedroom you manage, the same calendar Airbnb and Booking.com see.
  2. It offers the free ones with photos, the video tour and the full price for those nights: the rate, cleaning, the Tourism Dirham and the refundable deposit.
  3. They choose one. A payment link goes out, and the dates are blocked on every channel the moment it is paid.
  4. It asks for every guest's passport and their arrival time, and tells your team what is still missing.
  5. In the morning your reservations team finds the booking with the whole conversation attached, and the family is marked as a direct guest for next time.

What changesThe booking is paid and blocked everywhere before the family looks elsewhere, and no platform takes a commission on it.

The day before arrival

Tomorrow eleven groups check in across Downtown, JBR and Business Bay, two of them after midnight.

  1. The passports collected at booking are already read into each booking. Anyone still missing is asked again in the morning.
  2. Each guest gets his own check-in guide: the map pin, the building entrance, what to tell security, parking, the door code for his dates or where to collect the key.
  3. Where the cleaning schedule allows, the assistant offers an early check-in and sends the payment link.
  4. Your on-call person gets the late arrivals with their flight times.
  5. On arrival the assistant asks whether they got in, and answers the first questions from the unit's house manual.

What changesPassports are in before the guests arrive, everyone knows how to get in, and your phone stays quiet at 2 am.

A Saturday of turnovers

Nine check-outs at 11:00, seven check-ins from 15:00, and four cleaners.

  1. The cleaning jobs are made from the bookings, each with its time window and the next guest's arrival time.
  2. Each cleaner sees the day's apartments in the staff app, in the order of the next arrivals, with the checklist for each.
  3. Before leaving, they tick the list and take photos: beds, bathroom, kitchen, balcony, and anything broken or missing.
  4. Damage goes to maintenance or to the deposit decision with the photos, and the linen and amenities used go on the restocking list.
  5. When a unit is marked ready, the assistant can let an early guest in, and you see which apartments are still waiting.

What changesYou see the state of every apartment without calling anyone, and damage is photographed the same day.

The AC stops at 1 am

A guest in JLT writes in the middle of the night: the air conditioning is blowing warm air.

  1. The assistant answers in a minute and walks him through the unit's manual: the thermostat mode, the isolator switch, the filter.
  2. If that does not fix it, it opens a ticket with his photo or video and alerts your on-call technician, not your whole team.
  3. The guest is told who is coming and when, and offered a fan or a move to a free unit if your rules allow it.
  4. A repair above the limit you set goes to the landlord for approval, with the photos and the price.
  5. The next morning the assistant asks whether everything is fine, and the ticket stays in the unit's history.

What changesThe guest has an answer at 1 am, the technician arrives knowing the problem, and it is fixed before it turns into a review.

Owner statements on the 1st

Forty landlords expect their statement and their payout in the first days of the month.

  1. Each unit's statement is drafted from its bookings on every channel: nights, income, platform fees and your management fee.
  2. Cleaning, repairs, consumables and DEWA are added from the jobs and the bills already in the list.
  3. Your accountant checks them on one screen and approves, and the payouts go to your accounting.
  4. Each landlord finds his statement in his portal, with a short message on WhatsApp.
  5. His questions, such as why a week was cheaper or what a repair was, are answered from his own statement, and anything else goes to your owner relations manager.

What changesStatements go out on time without days of spreadsheets, and landlords see their unit's month without calling you.

A guest at 23:50, and the booking made before midnight

An example of your assistant on WhatsApp.

Your companyAI assistant · replies in seconds
  1. Hi! Is the 2-bedroom in Dubai Marina free from 12 to 16 November? We are 2 adults and 2 kids.
  2. Good evening! Yes: a 2-bedroom in Marina Gate with a marina view, 4 nights for AED 4,450 in total, with cleaning and the Tourism Dirham. Pool, parking and a baby cot are included. Shall I book it for you?
  3. Yes please! Our flight lands at 7 am, can we check in early?
  4. Reserved for you ✅ The apartment is free the night before, so you can check in from 10:00 at no extra cost. Here is your payment link: AED 4,450 for the stay and AED 1,000 as a refundable deposit. Please send the passports of all four guests here.

What a holiday home operator gets

From our catalogue, the services an operator actually uses, all inside one monthly price.

  • Direct booking siteEvery unit with its photos, live calendar and full price. Guests choose their dates, pay and get their confirmation, with no platform commission.
  • Airbnb and Booking.com in one calendarConnected through your channel manager or the platforms' calendar links: a booking taken anywhere blocks its dates everywhere.
  • Payments and depositsCard payment links through Stripe, Telr or Network International: the stay, the refundable deposit, the early check-in.
  • AI assistant on WhatsAppAnswers guests on WhatsApp, Instagram and your site, day and night, in their language: free dates, prices, parking, pets, the way from the airport.
  • A house manual for every unitWi-Fi, AC, water heater, bins, pool hours and building rules: the assistant answers from the manual of the guest's own apartment.
  • Extensions and date changesTwo more nights, an earlier arrival, a late check-out: checked against the calendar and the cleaning schedule, priced and paid.
  • Passports before arrivalEvery guest's passport or Emirates ID read into the booking, ready for guest registration, and the missing ones chased.
  • Turnover and maintenance boardEvery check-out becomes a cleaning job with its time window, every complaint a ticket with its technician, and you see where each one stands.
  • Staff app for cleaners and techniciansToday's apartments in the order of the next arrivals, a checklist for each, and photos before they leave.
  • Units, rates and event datesEach unit with its owner, permit, amenities and rates by season, weekend and event: New Year's Eve, DSF, the F1 weekend, the big trade fairs.
  • Owner portalEach landlord sees his unit's calendar, bookings, monthly statement and payouts, without messaging you.
  • Reviews and returning guestsA thank-you and a review request after check-out, and an invitation to book direct next season for guests who agreed to hear from you.
  • Video tour of every unitA short video of each apartment from its photos, with music and captions, for the listing, Instagram and TikTok.
  • Your weekly reportOccupancy, nightly rates, direct bookings, turnovers and open tickets by unit, sent to you every week.

The systems you already use

We connect what you run today, so nothing has to be switched off. How each one connects, honestly:

  • AirbnbBookings and guest messagesThrough your channel manager; without one, its calendar link, which carries dates only.
  • Booking.comApartment and holiday home bookingsThrough your channel manager; without one, its calendar link, which carries dates only.
  • GuestyProperty management and channel managerConnected through its API.
  • HostawayProperty management and channel managerConnected through its API.
  • PriceLabsNightly prices and minimum staysThrough its API, which PriceLabs bills per listing.
  • ChekinOnline check-in and DET guest registrationConnected through its API.
  • StripePayment links and refundable depositsConnected through its API.
  • TelrDubai card gateway and payment linksConnected through its API.

What the same costs bought separately

What Dubai agencies and software vendors ask for these parts, from their own published price pages, checked on 10 October 2026. Before VAT.

Bought separately in DubaiWith us
Online booking softwareAED 59–224 a month
Where these prices come fromacuityscheduling.com, fresha.com, codingclave.com, go.element8.ae
Direct booking siteInside your AED 3,600 a month
A WhatsApp platform with an AI chatbot, Meta's message fees on topAED 477–1,740 a month
Where these prices come fromrespond.io, gallabox.com, interakt.shop, sleekflow.io, wati.io, developers.facebook.com
AI assistant on WhatsAppInside your AED 3,600 a month
A mobile app for iPhone and AndroidAED 70,000–300,000 once
Where these prices come frombinmile.com, apptunix.com, cubix.co, ptolemay.com
Staff app for cleaners and techniciansInside your AED 3,600 a month
A property tour videoAED 1,500–5,500 a video
Where these prices come fromrealestateclubdubai.com, skimbox.co, slmedia.ae, videography.ae
Video tour of every unitInside your AED 3,600 a month
All of itAED 70,000–300,000 to build, then AED 536–1,964 a month, plus each video or image
Tech ConciergeAED 3,600 a month, built and run by a named engineer

With us the work comes out of your month: an hour of engineer time is AED 120, a video AED 60, and AI compute is charged at twice its cost. A big build such as an app is estimated first and built over the months you choose, or sooner with extra blocks of AED 500.

When it pays for itself

Our month is AED 3,600. Put in what one more customer leaves you, and see how many more a month cover it. Your figure, not ours.

For example, AED 600 from a 4-night stay.
6Extra stays a month that cover our month

An example to start from: change it to yours.

The booklet

Everything on this page as a PDF, to print or to forward to a partner.

Download the booklet (PDF)

Your first month

What arrives when, from the day you start.

  1. Week 1A meeting with your engineer: your units, your channel manager, your cleaning team, your landlords and how guests reach you today.
  2. Week 1Guest messages from WhatsApp, Instagram and your site start landing in one list, each with its unit and its booking.
  3. Week 2The assistant learns your units and your rules: rates, deposits, check-in times, house manuals, what it hands to your team. It starts answering with your team watching.
  4. Weeks 2–3Your direct booking site with live calendars and payment, and passports collected before every arrival.
  5. Week 4Your cleaners on the staff app with checklists and photos, your first unit videos and your first weekly report.

What you see every week

The numbers an operator asks about, without asking anyone.

  • OccupancyBooked nights against free nights, by unit and by area, for this week and the next four.
  • Direct and platform bookingsYour site and WhatsApp against Airbnb and Booking.com, and the commission each platform took.
  • Average nightly rateBy unit and by area, with the coming event dates and how they are priced.
  • Guest reply timeHow fast each guest got the first answer, by day and by night.
  • Turnovers and ticketsApartments ready before check-in, those that were late, and repairs still open, by unit.
  • ReviewsNew reviews by platform and by unit, and the ones that mention cleanliness or check-in.
Sam White

The person who answers

You get an engineer by name, not a ticket number. I read your messages on WhatsApp and I answer them myself.

I know what your business does, what we built last month and what is breaking. You never explain it twice.

And we meet first: a coffee anywhere in Dubai, half an hour, about your business — before you sign anything.

Sam White

CTO, NewGen International

What holiday home operators ask us

Does it work with Airbnb, Booking.com and our channel manager?
Yes. Your channel manager stays as it is: we connect to it, or to the platforms' calendar links if you have none, so a booking taken on WhatsApp or on your site blocks its dates everywhere. We connect it in your first weeks.
Will the assistant promise a guest something we do not allow?
It answers only from your rules and each unit's manual: occupancy, parties, pets, check-in times, deposits. A discount, an exception or a complaint goes to your team with the whole conversation.
What happens when something breaks at night?
The assistant answers first, from the unit's manual. If it needs a person, such as a lockout, a leak or no power, it alerts your on-call person at once and tells the guest who is coming.
Which languages does it speak?
It answers in the language the guest writes in: English, Russian, Arabic, Chinese, German, French, Hindi and many more.
Who owns the guest list and the data?
You do. Your content and your guests' data are yours, and we export them on request in standard formats.
Can I try it first?
Yes. You try it on your own business first, before you sign anything.

Start today

Open an account and your free trial starts at once — no documents, no card. When you decide to stay, you sign and pay in one sitting. Your kick-off is within five business days and the first version of your site is within fifteen.

We keep only what the site needs in your browser to work: your choice of language. With your permission we also note how you use the site — the pages, what you click, and a recording of the visit with everything you type hidden — on our own servers, and count visits with Google Analytics. Without it we count visits without cookies and record nothing. Details are in our Privacy Policy.