How to delete your Tech Concierge account and what happens to your data. It applies to the client portal at app.newgen.market and to the Tech Concierge app for iOS and Android.
Open Settings and choose "Delete my account", then confirm.
Write to [email protected] from the email address on your account, with the subject "Delete my account". We may ask you to confirm it is you, and we act within 5 business days.
If your organisation has not signed an Agreement: your account is deleted straight away, together with its sign-in sessions, linked channels such as WhatsApp or Telegram, and Google or Apple sign-in links.
If your organisation has signed an Agreement: deleting is handled as a request to erase your data, within 5 business days. Your organisation's data is erased from our live systems 30 days after the Agreement ends and from backups within 90 days.
Signed Agreements, invoices, credit notes and payment records are kept for 7 years, because the law requires us to keep them.
More in our Privacy Policy, sections 7 and 9. Questions: [email protected].