For small businesses in the United States
Your technical department, for a monthly fee
We build and run your website, your mobile app, your bookings, the integrations with the tools you already use, one list of all your customers, and an AI Concierge that answers your customers on your site and in chat, day and night. One engineer you know by name. One monthly fee for all of it, on whichever plan you choose.
$980a month
on the 12-month agreement · or $9,996 a year, paid in advance
7 days free — no documents, no card
The iPhone app is in review at the App Store and arrives soon.
What the monthly fee covers
Two plans, one service, no tiers. Whichever you choose, your monthly fee pays for building and running everything below, and every hour of work is in your ledger.
Website
Designed, built and hosted on our platform, and kept up to date. Built within your monthly fee — usually in the first month.
Mobile app
iOS and Android for your customers — bookings, orders, inquiries, loyalty — published under your name and maintained.
Bookings and payments
Online booking, deposits and payments, with reminders, so a customer books and pays without calling.
CRM — all your customers in one place
Every inquiry from the site, the app and your chats in one place, with its source, who answered and what it is worth.
Integrations
Your calendar, your accounting, your payment provider, your marketplaces and the tools you already use, connected so nothing is typed twice.
AI Concierge for your customers
Answers your customers on your site and in chat, day and night, takes bookings, qualifies leads and hands a person anything it should not answer.
Your Concierge and your engineer
How you work with us: tell the Concierge in the portal or the app what you need, it logs it and gives the estimate, and an engineer you know by name does the work.
Video on demand
One button. A finished short video about your business for Instagram, TikTok or your site, checked by a person before it reaches you.
Technical operations
Hosting, monitoring, backups, security updates, domain and app-store management, incident response.
Quarterly business review
An outside look at where the business loses time or money, with one finding and a number attached.
What a month looks like
Three typical months: a brokerage, a furnishing company and a chauffeur service. Every line is metered work you can see in your ledger.
Property brokerage
month 4- Engineer work1,680
14 hours — listing page changes, portal lead routing fixed, a new agent onboarded to the CRM
- Videos720
12 listing videos
- AI assistant280
AI conversation traffic
- Platform fee120
hosting, monitoring, backups, app stores
Furnishing company
month 7- Engineer work1,080
9 hours — instant-quote calculator tuned, two integrations checked, dashboard added
- Videos360
6 room tours
- AI assistant180
AI conversation traffic
- Platform fee120
hosting, monitoring, backups, app stores
Chauffeur service
month 2- Engineer work2,400
20 hours — app screens finished, booking flow, driver assignment rules
- Videos240
4 service videos
- AI assistant120
AI conversation traffic
- Platform fee120
hosting, monitoring, backups, app stores
Tokens: how the work is measured
Every hour and every video is written in your ledger in tokens: what it was for and how long it took.
- 01Included every month3,600 tokens: around 29 hours of engineer time, or videos in their place
- 02Platform fee120 tokens of the month cover hosting, monitoring, backups, app stores and the AI Concierge
- 03Work120 tokens an hour of engineer time, plus AI compute at twice its cost
- 04Video60 tokens a video, however long it takes us
- 05If you need more500 more tokens for $136, at the same rate, never more. Up to 1,800 unused tokens carry into next month
The same prices for everyone, no negotiation, no surprise line. Any job of more than four hours, and anything your month does not cover, waits for your yes before anyone starts.
What we promise
The Concierge answers at once, day and night. Availability of 99.5% a month.
| Request | First response | Resolution |
|---|---|---|
| IncidentThe site is down, or orders are not reaching you | Immediately; the on-call operator within 1 hour, at any time | Restored within 4 hours |
| UrgentA wrong price or a broken form on a live page | Immediately — the Concierge logs it and tells you what happens next | 1 business day |
| S — up to 1 hourNew opening hours, a photo swapped, a phone number changed | Immediately — the Concierge logs it and tells you what happens next | 2 business days |
| M — up to 4 hoursA new page, a form, a report, a change to the CRM | Immediately — the Concierge logs it and tells you what happens next | 5 business days |
| L — up to 1 dayA new section of the site, a booking flow, a new app screen | Immediately — the Concierge logs it and tells you what happens next | Started within 10 business days |
Tech Concierge on your phone
The same Concierge, ledger and requests as in the web portal — in an app for iPhone and Android.
The iPhone app is in review at the App Store and arrives soon.
Point your phone's camera at the code
Start today
Open an account and tell your Concierge what you need. When you decide to stay, you add your company's details, sign and pay in one sitting. Your kick-off is within five business days, and the first version of your site within fifteen.
Who you contract with
A business in the United States signs with NewGen International Inc., in Miami, Florida, under Florida law. You see it on the Order Form before you sign.
| Company | Clients established in | Tax |
|---|---|---|
| NewGen International Inc. | United States | Sales tax is added where it applies |
Sub-processors
- DigitalOcean
- Cloudflare
- OpenAI (OpenAI, L.L.C.)
- Stripe
- Meta Platforms (WhatsApp Business Platform)
- Telegram
- Google Workspace
- Apple Push Notification service
- Firebase Cloud Messaging (Google)
- Google Analytics
- Sign in with Google
- Sign in with Apple
- Slack